Terms and Conditions for TurtleKnots.in
Last Updated: 18 May 2025
Welcome to TurtleKnots.in (“www.turtleknots.in”). By accessing or using this Website, you agree to comply with and be bound by the following Terms and Conditions (“Terms”). If you disagree with any part, refrain from using the Website. These Terms are governed by Indian law, including the Information Technology Act, 2000, and Consumer Protection Act, 2019.
1. Eligibility
- Users must be at least 18 years old or have legal guardian consent to purchase products.
- If accessing on behalf of a minor, you accept responsibility for their use.
2. Account Registration
- Provide accurate, current information during registration.
- Safeguard your account credentials. Notify us immediately of unauthorized use.
- We reserve the right to suspend/terminate accounts for suspicious activity.
3. Product Information
- Product descriptions, images, and prices are subject to errors. We reserve the right to correct inaccuracies.
- Prices are in INR and may change without notice. The final amount payable is displayed at checkout.
4. Ordering & Payment
- Placing an order constitutes an offer to purchase. Acceptance occurs via order confirmation email.
- Payment methods: Credit/debit cards, UPI, net banking, and other secure third-party gateways (PCI-DSS compliant).
- We are not liable for payment failures due to technical issues beyond our control.
5. Shipping & Delivery
- Delivery is available within India. Estimated delivery times are not guaranteed.
- Risk of loss/damage transfers to you upon delivery. Inspect goods before accepting.
6. Returns & Refunds
- Returns/refunds are processed per our Return Policy and the Consumer Protection Act, 2019.
- We do not accept returns or replacements.
7. User Conduct
Prohibited activities include:
- Illegal use, data scraping, or disrupting Website functionality.
- Infringing intellectual property or uploading harmful content.
8. Intellectual Property
- All content (logos, text, images) is owned by TurtleKnots.in. Unauthorized use is prohibited.
9. Limitation of Liability
- We are not liable for indirect damages (e.g., loss of profits) arising from Website use, third-party links, or technical issues.
10. Indemnification
- You agree to indemnify TurtleKnots.in against claims resulting from your misuse of the Website.
11. Termination
- We may terminate access at our discretion without notice.
12. Governing Law & Jurisdiction
- Disputes are subject to the exclusive jurisdiction of courts in Gurugram, India.
13. Amendments
- Terms may be updated periodically. Continued use constitutes acceptance.
14. Grievance Officer
As per IT Act, 2000, contact:
Name: Shivansh Singh Rajput
Email: support@turtleknots.in
Address: Sushant Lok Phase 1, Sector 52a, Gurgaon 122002
15. Miscellaneous
- Severability: If any clause is invalid, the remainder remains enforceable.
- Force Majeure: Not liable for delays due to unforeseen events (e.g., natural disasters).
- Entire Agreement: These Terms supersede prior agreements.
Contact Us
For questions, email support@turtleknots.
Note: This is a template. Consult a legal professional to ensure compliance with Indian laws.